Required by law before any telehealth service. Clinical services are provided by My Orbit Health, a licensed telehealth medical practice, in partnership with Kingdom Longevity Labs.
1. What Telehealth Is
Telehealth is the delivery of healthcare services using electronic communications between a provider and a patient not in the same physical location. Your program uses one of two visit types:
- Synchronous (Live Video): A real-time interactive visit with your physician via secure video.
- Asynchronous (Store-and-Forward): You complete a detailed health questionnaire; your physician reviews your information and responds with a clinical assessment and treatment recommendation. You are not present in real time during the review.
Your program type determines which visit type is used and is disclosed before enrollment.
2. Benefits of Telehealth
- Access to licensed physician care without travel to a physical office
- Convenient scheduling from your home or private location
- Faster access to evaluation and treatment
- Secure ongoing communication with your care team
3. Risks & Limitations
- Your physician cannot physically examine you. Some conditions may require an in-person evaluation before a prescription can be issued.
- Technology failures may interrupt a visit. Your provider will attempt to reconnect or contact you by phone.
- Transmission of health information over electronic networks carries inherent security risks despite security measures in place.
- Telehealth is not appropriate for emergencies. Call 911 immediately if an emergency develops.
- Your physician may determine at any time that a program or medication is not appropriate for you based on the information available via telehealth.
4. Your Rights
- You have the right to receive care in person from a physician of your choice instead of or in addition to telehealth.
- You have the right to know the identity, credentials, and license number of your treating physician — available in your patient portal and upon request before your visit.
- All physicians providing services through My Orbit Health hold valid, current medical licenses in the states where they practice.
- You will be asked to verify your identity and confirm your physical location at the time of your visit.
- If you are located in a state where your treating physician is not licensed, please notify your care team before your visit.
By checking the acknowledgment box at checkout, you consent to
receive healthcare services via telehealth and confirm you
understand the difference between synchronous and asynchronous
visits, the benefits and risks of telehealth, your right to
in-person care, and your right to know your provider's identity and
credentials.
Disclosure version:
2026-04-11-v2
Part 1 of 4 — clickwrap consent set